Falcon Golf Solutions | Elevating Your Golf Experience

Falcon Golf Solutions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our site and related services. This policy applies to all users of our online platform, including those who purchase golf equipment, use our golf course management software, participate in online golf lessons, utilize our golf event and tournament organization services, interact with our golf simulator technology, purchase customized golf apparel, or engage in club fitting services.

Information We Collect

We collect the following types of information:

**Information You Provide Directly:** This includes information you provide when you create an account, make a purchase, sign up for lessons, register for a tournament, contact us, or otherwise interact with our services. This may include your name, email address, phone number, billing and shipping address, payment information, golf handicap, skill level, and other information related to your golf preferences.
**Information We Collect Automatically:** When you use our site, we automatically collect certain information about your device and usage, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We may use cookies, web beacons, and other tracking technologies to collect this information.
**Information from Third Parties:** We may receive information about you from third parties, such as payment processors, shipping providers, and marketing partners.

How We Use Your Information

We use your information for the following purposes:

**To Provide and Improve Our Services:** We use your information to operate our site, fulfill your orders, provide customer support, personalize your experience, and improve our services.
**To Communicate With You:** We use your information to communicate with you about your account, purchases, lessons, tournaments, and other relevant information. We may also send you marketing communications about our products and services, but you can opt out of these communications at any time.
**To Process Payments:** We use your payment information to process your transactions.
**To Analyze Usage:** We use your information to analyze how our site is used and to improve our services.
**To Prevent Fraud and Abuse:** We use your information to detect and prevent fraud, abuse, and other illegal activities.
**To Comply with Legal Obligations:** We may use your information to comply with legal obligations, such as responding to subpoenas or court orders.

Sharing Your Information

We may share your information with the following types of third parties:

**Service Providers:** We share your information with service providers who help us operate our site, process payments, fulfill orders, provide customer support, and perform other essential functions.
**Marketing Partners:** We may share your information with marketing partners to send you promotional materials about our products and services.
**Business Partners:** If you participate in a tournament or other event organized by us in partnership with another company, we may share your information with that company.
**Legal Authorities:** We may disclose your information to legal authorities if required by law or legal process.
**Other Users:** Some of your information, such as your name and handicap, may be visible to other users of our online platform if you participate in tournaments, leaderboards, or other public features.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and physical security measures. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the following rights with respect to your personal information:

**Access:** You have the right to access the personal information we hold about you.
**Correction:** You have the right to correct any inaccuracies in your personal information.
**Deletion:** You have the right to request that we delete your personal information.
**Restriction of Processing:** You have the right to restrict the processing of your personal information.
**Data Portability:** You have the right to receive your personal information in a portable format.
**Objection:** You have the right to object to the processing of your personal information.
**Withdraw Consent:** If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise your rights, please contact us at the address provided below.

Children's Privacy

Our site is not intended for children under the age of 16. We do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete the information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our site and update the date at the top of this policy. Your continued use of our site after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

If you have any questions about this Privacy Policy, please contact us at:

Falcon Golf Solutions 22 Sheikh Zayed Road, Floor 14, Dubai, Dubai, zip: 12345 country: AE